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Access Terms and Regional Availability

We operate Raju within the boundaries of applicable law. Your ability to open an account and place real-money wagers depends entirely on your location and local regulation.

Jurisdiction-dependent accessAccount eligibility by regionContact paths belowLive casino and slots

Browse Lobby Read FAQ

How Regional Law Shapes Account Access

Raju Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Raju does not offer services in jurisdictions where online wagering is prohibited. We rely on you to understand your local law before opening an account. We do not provide legal advice about whether you may access our platform. When you register, you confirm that you are

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eligible under the law in your region and that you are of legal age. Account features vary by location. Some regions allow full access to our live tables, slot lobbies and sportsbook markets. Others restrict certain game types or payment methods. If local regulation changes, we
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may suspend or close accounts to remain compliant. Deposits via bKash, Nagad and Rocket are processed through payment partners licensed in their respective jurisdictions. We do not control those partners' compliance frameworks. Withdrawal processing includes identity verification steps required by our payment processors. If you are
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uncertain whether you may legally access Raju, consult a local attorney before depositing. We reserve the right to request proof of residence and age at any time. Accounts opened from restricted regions will be closed and balances returned where legally permitted. This notice does not constitute
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legal advice. It describes our operational posture only.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

COMPLIANCE LAYER

How We Handle Data, Verification and Account Security

Legal compliance extends beyond access rules. We collect identity documents during registration and withdrawal verification. Those files are encrypted and stored only as long as required by payment-processor agreements and record-keeping obligations. You can request a copy of your data or ask us to delete it after account closure, subject to legal retention periods. We use session cookies to keep you logged in and analytics cookies to measure traffic. You control cookie preferences in your browser. If you believe we hold inaccurate information, email us with the correction and supporting documents.

Identity verification

We request government ID and proof of address before your first withdrawal. Documents are checked by our compliance team and stored encrypted. We do not share them with third parties except payment processors.

Data retention

Account records are kept for five years after closure to meet payment-processor and dispute-resolution obligations. After that period, personal data is permanently deleted unless a legal hold applies.

Cookie notice

We use session cookies to maintain your login and analytics cookies to track page views. No third-party advertising cookies are placed. You can block cookies in your browser, but account features may not work.

Data requests

Email us to request a copy of your data, correct inaccurate records, or delete your account. We respond within 30 days. Deletion is subject to legal retention rules for transaction history.

CONTACT PATHS

Where to Ask Legal and Access Questions

If you need clarity on account eligibility, regional restrictions, or how we handle verification, reach us through the channels below. Our support team can explain our process but cannot advise on the legality of online wagering in your specific location. For urgent account closure or access disputes, email gives you a written record.

Live chat Open the chat bubble on any page. Our team responds during business hours and can route legal queries to the correct department. Chat transcripts are saved to your account for reference.

Email support Send your legal or access question to the support email listed in your account dashboard. We reply within one business day and keep a permanent thread for follow-up.

Account settings Your account page lists your registered region and the verification documents we hold. If you move to a restricted jurisdiction, use the closure request form there before local law changes.

Legal and Access Questions We Hear Most

Account access depends on your local law and the region you register from. We do not offer legal advice. If Bangladesh law permits online wagering, you may register. Confirm eligibility before depositing.

We monitor regulatory changes. If your region prohibits online wagering after you open an account, we will notify you and close the account. Your balance will be returned where legally permitted.

Payment processors require identity verification before processing withdrawals. We collect government ID and proof of address to meet those obligations. Documents are encrypted and stored securely for the retention period required by law.

Yes, but transaction records must be kept for five years to meet payment-processor and dispute-resolution rules. After that period, we delete personal data unless a legal hold applies. Email us to request deletion.

We operate under the terms of our payment and platform partnerships. Regional licensing requirements vary. We do not claim a specific regulatory licence. Your eligibility to use Raju depends on your local law.

Use the live chat or email support listed in your account dashboard. Our team can explain our process but cannot advise on the legality of online wagering in your jurisdiction. Consult a local attorney for legal advice.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoTerms & Conditions InfoBlackjack Winner’s Table

Access Terms and Regional Availability

How We Handle Data, Verification and Account Security

Identity verification

Data retention

Cookie notice

Data requests

Where to Ask Legal and Access Questions

Legal and Access Questions We Hear Most

01 Can I open an account from Bangladesh?

02 What happens if my region becomes restricted?

03 Why do you need my documents?

04 Can I delete my data after closing my account?

05 Do you hold a licence?

06 How do I contact you about a legal question?

Legal

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