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How We Handle Privacy on Raju

We collect what we need to run your account, process deposits through bKash, Nagad and Rocket, and keep the lobby secure. This policy explains what data we gather, how we use it, and your rights around access and deletion.

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PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what information we hold, correct an error in your profile, or request account deletion, our support team handles privacy inquiries through the same channels you use for deposits and game questions. Response times for data requests can take a few days while we verify your identity and pull records.

Live chat Open the chat widget in the bottom corner of any page and tell the agent you need help with a privacy request. They will confirm your account details and route the inquiry to our data team.

Email support Send your request to our support inbox with your registered mobile number and a description of what you need. We reply once we have verified your identity and gathered the relevant records.

Account settings Some privacy controls live in your account dashboard: marketing preferences, session history, and cookie settings. Log in, open settings, and adjust what you want changed without contacting support.

DATA HANDLING

How We Protect Your Information

We encrypt payment data when you send a bKash, Nagad or Rocket deposit, store account credentials with salted hashing, and limit access to personal records to teams that need them for verification and fraud prevention. Session cookies expire when you close the browser, and we log account activity so you can review logins and spot unauthorized access.

Payment encryption Every deposit and withdrawal request travels over an encrypted channel. We do not store your bKash, Nagad or Rocket PIN, and payment details are tokenized so our system never sees the full wallet credentials.

Cookie management Essential cookies keep you logged in and remember your language and currency. Analytics and marketing cookies track which games you open and which promotions you click; you can disable those in the cookie banner without losing account functionality.

Account access logs Every login, deposit and withdrawal appears in your account history with a timestamp and device identifier. If you see a session you did not start, contact support immediately to lock the account and investigate the access.

Data retention We keep financial records for the period required by regulation, delete marketing preferences when you unsubscribe, and purge session logs after a set window. Closed accounts are anonymized after outstanding disputes are resolved.

What This Policy Covers

Raju Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Raju collects information when you register, log in, deposit funds, place bets, and browse the lobby. We gather your name, mobile number, wallet account details for bKash, Nagad or Rocket, device identifiers, IP address, and session activity. This data lets us verify deposits, process withdrawals, prevent

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fraud, and personalize your experience across slots, live tables and sportsbook markets. We store payment records to comply with financial regulations in jurisdictions where we operate. We do not sell your information to third parties. Third-party providers like Evolution and Pragmatic Play may collect session data
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when you open their games; their policies govern that collection. Our cookie banner lets you accept or decline analytics and marketing cookies; essential cookies remain active to keep your session secure. You can request a copy of your data, ask us to correct inaccuracies, or delete
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your account by contacting support. Retention periods vary by data type: financial records are kept as required by law, session logs expire after a set period, and marketing preferences are honored immediately. Access to Raju depends on your local law and the regions where we are
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permitted to offer services. This policy applies to visitors and account holders in eligible regions; if local regulation prohibits online betting, you must not use the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

We ask for your name, mobile number, date of birth, and wallet details when you deposit via bKash, Nagad or Rocket. Device data like IP address and browser type is collected automatically to prevent fraud and verify your region.

We share transaction details with payment processors to clear deposits and withdrawals. Game providers like Evolution and Pragmatic Play receive session data when you launch their tables or slots. We do not sell your information to advertisers or data brokers.

Contact support via live chat or email with your registered mobile number. We verify your identity, pull your records, and send a summary within a few business days. The summary includes account activity, payment history and marketing preferences.

Yes. Submit a deletion request through support. We close your account, anonymize your profile, and remove personal data except for financial records we are required to retain by law. The process takes a few days to complete.

Essential cookies keep you logged in and remember your session. Analytics cookies track game opens and lobby navigation. Marketing cookies show you relevant promotions. You can disable analytics and marketing cookies in the banner without losing core account features.

Financial transaction records are retained for the period required by regulation in the jurisdictions where we operate. Session logs and device identifiers expire after a set window. Marketing preferences are updated immediately when you change them in account settings.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRaju Login InfoBaccarat Night Room

How We Handle Privacy on Raju

How to Reach Us About Your Data

How We Protect Your Information

Common Questions About Your Data

01 What personal information does Raju collect when I register?

02 Does Raju share my data with third parties?

03 How do I request a copy of my data?

04 Can I delete my Raju account and all associated data?

05 What cookies does Raju use and can I turn them off?

06 How long does Raju keep my payment records?

Privacy Policy

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